Christian Hoodie Mountains

The dispatch date is always calculated from the receipt of payment for the order. We dispatch printed t-shirts and sweatshirts within 3 business days. This is because they are made to order for each specific order. In very rare cases, it may take longer to process the order, which may be due to supplier delays during busy periods (Christmas...), but we will always keep you informed. We dispatch all other goods within 24 hours. If the order contains several types of goods, the dispatch date is always determined by the product with the longest production time.

SHIPPING TIME

Shipping time is always calculated from the receipt of payment for the order.

We ship t-shirts and sweatshirts within 3 business days. This is because they are made to order for each specific order. In very rare cases, order processing may take longer due to supplier delays during busy periods (Christmas...), but we will always keep you informed.

We ship all other goods within 24 hours. If the order contains multiple types of goods, the shipping time is always determined by the product with the longest production time.

SHIPPING

The choice of shipping provider depends on the customer's location.

SLOVAKIA:
Shipping is provided by PACKETA or SLOVENSKÁ POŠTA. You can choose the shipping provider at checkout.

• PACKETA:
• Courier (2-3 days), cash on delivery available
• Pickup (2-3 days), pickup point selected at checkout. After placing the order, you will be redirected to select a pickup point. You can also pay cash on delivery here.
• SLOVENSKÁ POŠTA:
• Registered letter (2-3 days), cash on delivery available

CZECH REPUBLIC:

• PACKETA:
• Courier (2-3 days)
• Pickup (2-3 days), pickup point selected at checkout. After placing the order, you will be redirected to select a pickup point.

POLAND:

• InPost parcel locker (approx. 3 days)
• InPost courier (approx. 3 days)

Updated: 2024

You can pay for your order using the following methods:

• Card payment via the secure STRIPE portal (payment is processed directly on the GRACEFOLK website, without leaving the store)
• PayPal
• Bank transfer
• Cash on delivery (available only for certain shipping methods)

HAVE OTHER QUESTIONS?

Find the answers here: FAQ

Didn't the size or color suit you? All goods purchased on the website can be exchanged. Complaints are governed by the relevant terms and conditions. In the event of an exchange, following mutual WRITTEN agreement, the exchange will be carried out as follows:

The customer will send their goods to the e-shop address - undamaged, unworn and otherwise unaltered, in the original packaging. Postage is at the customer's expense.

Upon receipt of the goods, two situations may arise:

All goods except t-shirts and sweatshirts with DTF print are exchanged immediately - within 24 hours - depending on current stock availability.

T-shirts and sweatshirts with DTF print are made to order, which is subject to a fee of EUR 5. This amount covers the costs associated with producing a new item, as we do not keep these items in stock but produce them to order. The production time is the same as when placing a new order.

The postage for the exchange of goods is borne entirely by the buyer.

UPDATED: 2025

All the products you find at GRACEFOLK are created and designed exclusively for the GRACEFOLK brand. 

T-SHIRTS AND HOODIES WITH DTF PRINT: we purchase unprinted textiles from a responsible Czech manufacturer, and the printing takes place with us, in a family-run company and the home of the GRACEFOLK brand. 

ROSARY BRACELETS: they are made at the Gracefolk headquarters.

Other categories: all-over print clothing and gifts are produced by various external manufacturers, to order for the GRACEFOLK brand.

Updated: 2024

GRACEFOLK products feature designs created in our workshop. Some of our illustrations were made using AI. However, the main tools behind our designs remain years of professional experience in graphics and advertising, a passion for visual creation, and above all, LOVE for God, which inspires this Christian online store.

Currently, we only offer finished products on our website that cannot be modified. However, if you have a request—for example, a combination of a specific garment and a specific print from our portfolio that is not available in our online store—we can arrange to produce such a product for you.Contact us!